Emerging countries often require to foreigner stakeholders the development of local skills and the use of local manpower. Saipem, after the startup of the last of its purchased DAVI 4 roll, a machine with capacity of 4000 x 100 mm (13’ x 4”), required more training sessions to achieve a high skill the rolling knowledge. A DAVI Master Rolling Trainer performed these training alongside machine operators while rolling different diameters cans to achieve the maximum quality when finished. For DAVI Customer Care, such activities allow to get a high level of satisfaction from the customer that gets the absolute maximum from his plate roll, also in maintenance and basic service. “We receive often request of training and service – said Orazio Davi - president of DAVI – also for “non DAVI” machines, and we can positively respond to these inquiries, thanks to our Customer Care Dept., composed by high skill engineers that give to customers the required assistance in the shortest possible time”. This is the reason for which SAIPEM preferred DAVI in Africa and Far East.