Service & Beyond
We protect the value of your asset and maximize the efficiency of your line. What does your production need today?
our services
Invest in your equipment
Explore our programs designed to enhance precision, extend asset lifecycle, and empower your workforce with world-class expertise.
Training
Certified programs to master complex rolling geometries and maximize machine output.
Preventive Maintenance
Scheduled inspections and predictive data analysis to eliminate unscheduled failures.
Upgrades & Retrofits
Explore the accessories we can offer, as well as the hydraulic, electric, and control system upgrades.
24/5 Support Option
Direct access to Davi experts via real-time connection or on-field intervention, anywhere in the world.
service
Operational FAQs
Clear answers to questions regarding our support infrastructure and technical intervention protocols.
In high-throughput fabrication sectors like tank trailer manufacturing or heavy steel structures, even minor operational stops can disrupt your entire pipeline. Davi resolves this critical bottleneck through our advanced Remote Support infrastructure, allowing our specialized engineers to connect directly to your machine’s PLC via the network. This digital proximity enables our team to access system parameters, diagnose faults, and apply corrective actions within minutes, eliminating the wait times and high costs associated with physical on-site service. To secure maximum operational continuity and minimize planned or unplanned outages, you can also select from our standard or customized Preventive Maintenance Programs.
To help job shops and specialized fabricators remain competitive as market demands shift, all Davi plate and angle rolling machines are engineered with modularity and a built-in provision for retrofitting. Our control systems and robust mechanical frames are designed to seamlessly integrate auxiliary equipment—such as vertical overhead supports, side supports, and synchronized outfeed conveyors—long after the initial installation. This modularity ensures your capital investment remains protected and adaptable, allowing you to gradually automate your production lines to manage larger workpieces or complex batches.
Transitioning to advanced CNC rolling lines can present a learning curve, which is why the Davi Training Academy offers structured, hands-on training sessions for your workforce. Conducted either directly at your facility or within our specialized training centers, these sessions are designed to elevate operator skills in utilizing our advanced iRoll control systems and troubleshooting minor system anomalies independently. By investing in structured training, your company bridges the skilled labor gap, reduces setup errors, and unlocks the maximum productivity of our automated lines from day one.
When manufacturing critical heavy components such as wind tower foundations or pressure vessels, a missing spare part can stall high-value contracts. Davi mitigates this risk through our extensive logistical network and global presence, maintaining a dedicated inventory of over 11,000 different items in stock for immediate shipment. We also design tailored Spare Parts Kits and customized packages specifically for your machine model, allowing you to keep essential wear-and-tear items directly on your shop floor for instant replacement.
Industrial operations do not stop at the end of a local business day, which is why Davi provides 24/5 Service and telephone assistance. From Monday to Friday, a highly trained technical expert is always available on the phone, 24 hours a day, to guide your operators through troubleshooting or process optimization. This continuous helpdesk support provides large corporations and high-volume job shops with the peace of mind that expert advice is always one phone call away, ensuring constant manufacturing continuity.
Operating older machinery can pose compliance and liability challenges, especially as international safety regulations become more stringent. Davi assists fabricators in bringing existing equipment up to code by providing retrofittable Safety Devices, including advanced light curtains, physical safety barriers, laser scanners, and badge-based login management systems. These retrofits are carefully engineered to integrate into your existing setup without compromising the machine’s operational efficiency or speed, ensuring a safe working environment that fully protects your operators.
Industrial machinery is a long-term investment, but rapid advancements in digital technology can leave control software outdated. To ensure your asset retains its high performance and market value over its entire lifecycle, Davi offers continuous Updates and Upgrades for both our control software and electronic components. Because we exclusively design our systems using standardized, globally available industrial hardware components from premium brands, we bypass the supply chain risks associated with proprietary electronics, making future updates simple and cost-effective.
To eliminate the financial risk of introducing new materials or complex geometries—such as thick-walled cones or high-yield steel plates—Davi’s specialized R&D and engineering division provides comprehensive pre-production support. By using our proprietary Performance Test Software and conducting physical material tests, we can accurately calculate the required machine capacity, evaluate spring-back effects, and determine expected flat-end lengths. This rigorous engineering evaluation provides your team with verifiable data and feasibility studies, guaranteeing that your chosen machine configuration matches your technical specifications perfectly.
Manual radius measurement with physical templates is time-consuming, inaccurate, and presents safety hazards for operators standing near heavy steel plates. Davi addresses this issue with our advanced Measuring Devices and Desktop Software, featuring our patented AI-Vision laser-based measurement system. AI-Vision continuously projects thousands of digital measurement points across the plate's surface to detect deviations in real time, automatically feeding data back to the iRoll eXtreme CNC for autonomous corrections. This closed-loop automation eliminates test runs, stops material waste, and allows you to digitally log precise forming tolerances for your clients.
For modern manufacturing facilities striving to meet Industry 4.0 standards, isolated machinery creates data silos that hinder process optimization. Davi’s state-of-the-art control systems feature seamless connectivity through OPC-UA technology, allowing for full integration with your plant’s Manufacturing Execution System (MES). This enables your corporate production management team to remotely upload CAM programs via barcode readers, monitor real-time machine performance data, and implement highly efficient, data-driven predictive maintenance strategies.
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